We ship items as soon as possible, but this will not always be the same day as your order. In general, please add 1 - 2 business days to allow for processing time. You will receive your order anywhere from 2 - 7 business days from the day that it is shipped out, not the date the order is placed. The time depends directly on your location. At the moment, we are working on expanding our warehouse locations to give you the best shopping experience.
You should receive an email confirming your order shortly after you have placed it. If you don't receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information.
If you have any questions or concerns, please let us know at firstname.lastname@example.org